About Us & Factory
1. Are you a furniture factory or trading company?
We are a professional furniture manufacturer located in Nankang, Ganzhou, Jiangxi, China. We provide direct factory wholesale and customized furniture solutions.
2. Do you support OEM and ODM service?
Yes. We fully support OEM and ODM, Custom logo engraving, Custom size and color for global clients.
Customization & Product
3. Can I customize furniture size and color ?
We use solid wood, high-grade plywood, environmental board and eco-friendly water-based paint, safe for home and commercial use.
4. Is your furniture environmentally friendly?
Yes. Our products adopt low-formaldehyde materials and non-toxic water-based paint, meeting EU environmental standards.
Sample & Order
5. Can I get furniture samples before bulk order?
Sample orders are acceptable. Sample cost will be deducted in your formal bulk container order.
Production & Lead Time
6. What is your production lead time?
Standard production time is 25–40 working days after deposit.
7. Can you speed up production for urgent orders?
Yes, we support urgent production schedule for customer’s tight shipment plan.
Quality Control & Warranty
8. How do you guarantee furniture quality?
We have strict three-step quality inspection: raw material inspection, semi-production check and final full inspection.
9. Do you provide after-sales service?
Yes. We provide spare parts and professional after-sales guidance for all orders.
10. What if the goods get damaged during shipping?
We pack goods with reinforced cartons and foam. We provide replacement solution for non-artificial damage.
Shipping & Delivery
11. Which port do you ship from?
We ship from Ganzhou, Guangzhou or major Chinese ports according to customer’s needs.
12. Do you support FCL and LCL shipping?
We support both full container and less container load for wholesale business.
Cooperation Service
13. Will you send production progress photos?
Yes. We provide production photos, finished product photos and container loading photos.
14. Can you design new furniture based on my idea?
Our professional design team can develop new models according to your pictures, sketches or concepts.
15. How to start cooperation with your factory?
Simply send us your product requirements, and we will provide a formal quotation within 24 hours.
